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User Materials Policy

How Solvique Study handles the notes, files, and information you share with us during an engagement.

Last updated: January 2026

This User Materials Policy explains what happens to the materials and information you share with us so that we can support your learning, such as your goals, sample work, notes, or files. We treat what you share with respect, use it only to help you, and give you clear control over it.

01What we mean by user materials

User materials are anything you provide to us during an engagement, including messages, learning goals, sample work, documents, and any files you choose to share so that we can prepare suitable support.

02You keep ownership

You retain ownership of the materials you create and share with us. Sharing them does not transfer ownership to Solvique Study.

You grant us a limited permission to use your materials only for the purpose of understanding your needs and delivering the service you requested.

03How we use what you share

We use your materials solely to support your learning.

  • To understand your level, goals, and preferences.
  • To prepare study plans and materials tailored to you.
  • To give feedback and guidance during sessions.

We do not use your materials for unrelated purposes, and we do not sell them.

04Your responsibilities

When you share materials, you confirm that you have the right to share them and that doing so does not infringe anyone else's rights.

  • Only share materials you are allowed to share.
  • Do not send unlawful, harmful, or infringing content.
  • Remove sensitive details you do not want to share when they are not needed.

05Storage and deletion

We keep your materials only for as long as needed to deliver the service and maintain reasonable records. You may ask us to return or delete materials you have shared, and we will do so where we are not required to keep them.

To request the return or deletion of materials you shared, contact us using the details at the end of this page.

06Confidentiality

We treat the materials and information you share as confidential and limit access to those who need it to support you. Our broader information practices are described in our Privacy Policy.

Have a question about this policy?

Send us a note and a member of the Solvique Study team will get back to you.

Message receivedThanks for writing to Solvique Study. We review every note in the order it arrives and will reply within one business day.

Contact Solvique Study

Emaillearn@solviquestudy.com
Address814 East Main Street, Louisville, KY 40206
Phone+1 606-222-1221